The best messaging PBX

With DigiSac you centralize the service in a single number in your company, eliminating the use of cell phones by employees!

With the DigiSac platform, all your employees will be able to perform simultaneous calls, on multiple screens, from the main messaging channels - WhatsApp (WABA account), Telegram, Webchat, SMS and e-mail!

Benefits of choosing Digisac

setup

Setup

Here at DigiSac you don't pay for implementation or installation and you will have the support of our team throughout the access process.

Treinamento

Training

We follow your path constantly! That's why, at DigiSac, you have training for you and your team whenever you need it.

Suporte

Support

No cost!
Standard support from Monday to Friday, from 8 am to 6 pm, with a team ready to answer all your questions.

transfer

Call Transfer

Quickly transfer messages that arrive in your service queue to another department, as your customer needs!

receive

Service queues by department

Messages arrive on the platform in order of arrival, in service queues by department!

channels

Individual Chat per attendant

Organised, fast and practical service! With DigiSac, your attendants have an individual chat for your calls.

Painel gerencial

Management Panel

Have a real-time view of your calls

Follow the conversations in the channels in real time in the Agora panel. The monitoring can be done by the queues of each department or each attendant. In the Agora panel you will also have the summary of the calls in a simple and complete way!

Management Panel Benefits

setup

Administration

Complete panel for administration, control, management and visualization of your calls!

Treinamento

Supervision

Managers, supervisors and administrators can analyze data, perform team planning, see the performance of departments and attendants.

Suporte

Summary

Easy summary of important conversations like contract closing, support and decisions.

Service robot

Triage and organize your service flow

Create up to 3 levels of service and our team will help you configure if necessary! If your service has more specialties and has more complexity, we have a team of experts to help with solutions, just talk to one of our consultants .

Robô

Benefits of Service Robots

Atendimento 24/7

24/7 Service

Need to capture your contacts during off-hours? No problem, Robot will help you with this work.

Agilidade

Agility

Serve all your customers much more quickly and don't leave contacts unanswered.

Organização

Organization

Direct the ticket to the desired department or user via Robot automatically.

Integrations

Integrations

Make integrations with CRM's that your company uses

Empower your company's performance and have an integrated system with the information and tools your business needs to the DigiSac platform!

Benefits of Integration

Adm

Agility in registering information

With CRMs integrated into the platform, registering information becomes faster and more practical.

Smile

Best experience for customers

With a more practical and faster service, the experience for the customer becomes more pleasant and the feedbacks become more positive.

Supervision

Higher sales conversion

Fast, easy and humanized calls enchant and bring better results.

Home office

Home Office

Take control of your business and your attendance at Home Office!

Home Office work has reached more and more companies in Brazil and around the world and to better meet the needs of your business, DigiSac offers a complete tool for managing and controlling Home Office services!

Benefits of the Platform at Home Office

Adm

Monitoring

Monitor in real time the messages exchanged between your employees and your customers and have greater control of your company's service.

Smile

Management

Customize access permissions, organize and restrict working hours and platform access!

Supervision

Agility

Direct the call to the desired department or to a specific user, even if they are not in the same place performing the service.

Customer Service

Customize your connections according to the needs of your client and your company!

Personalize the platform according to your company's departments, attendants and communication! Offer a more humanized service and a more incredible experience for your customer!

App Digisac

DigiSac is also available in the app!

In addition to the desktop platform, DigiSac also offers the application, available on the PlayStore and Apple Store, as an alternative for when there is no possibility of using a computer. The app is the perfect option for external teams of consultants, support or sales, as the ease of DigiSac now fits on a smartphone!

app digisac
chat interno

Internal chat

Exchange messages within the platform with your team via Internal Chat

With Internal Chat, your team will be able to chat with each other, create notification channels, groups and call anyone in private to exchange that important information without even having to leave the platform! All quickly and conveniently!

Digisac works with you

Watch our videos now and see how DigiSac can help your company!!

Companies that trust Digisac

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logo bodipasa
logo recordTV
logo Shell
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logo voupra
logo essilor
logo Shell
logo Chapecoense
logo grupo perandi
logo hcor
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logo Cvc
logo ibc
logo toyota
logo fraternidade safe
logo Cvc
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