With DigiSac you centralize the service in a single number in your company, eliminating the use of cell phones by employees!
Here at DigiSac you don't pay for implementation or installation and you will have the support of our team throughout the access process.
We follow your path constantly! That's why, at DigiSac, you have training for you and your team whenever you need it.
Standard support from Monday to Friday, from 8 am to 6 pm, with a team ready to answer all your questions.
Quickly transfer messages that arrive in your service queue to another department, as your customer needs!
Messages arrive on the platform in order of arrival, in service queues by department!
Organised, fast and practical service! With DigiSac, your attendants have an individual chat for your calls.
Follow the conversations in the channels in real time in the Agora panel. The monitoring can be done by the queues of each department or each attendant. In the Agora panel you will also have the summary of the calls in a simple and complete way!
Complete panel for administration, control, management and visualization of your calls!
Managers, supervisors and administrators can analyze data, perform team planning, see the performance of departments and attendants.
Easy summary of important conversations like contract closing, support and decisions.
Create up to 3 levels of service and our team will help you configure if necessary! If your service has more specialties and has more complexity, we have a team of experts to help with solutions, just talk to one of our consultants .
Need to capture your contacts during off-hours? No problem, Robot will help you with this work.
Serve all your customers much more quickly and don't leave contacts unanswered.
Direct the ticket to the desired department or user via Robot automatically.
Empower your company's performance and have an integrated system with the information and tools your business needs to the DigiSac platform!
With CRMs integrated into the platform, registering information becomes faster and more practical.
With a more practical and faster service, the experience for the customer becomes more pleasant and the feedbacks become more positive.
Fast, easy and humanized calls enchant and bring better results.
Home Office work has reached more and more companies in Brazil and around the world and to better meet the needs of your business, DigiSac offers a complete tool for managing and controlling Home Office services!
Monitor in real time the messages exchanged between your employees and your customers and have greater control of your company's service.
Customize access permissions, organize and restrict working hours and platform access!
Direct the call to the desired department or to a specific user, even if they are not in the same place performing the service.
Personalize the platform according to your company's departments, attendants and communication! Offer a more humanized service and a more incredible experience for your customer!
In addition to the desktop platform, DigiSac also offers the application, available on the PlayStore and Apple Store, as an alternative for when there is no possibility of using a computer. The app is the perfect option for external teams of consultants, support or sales, as the ease of DigiSac now fits on a smartphone!
With Internal Chat, your team will be able to chat with each other, create notification channels, groups and call anyone in private to exchange that important information without even having to leave the platform! All quickly and conveniently!
Watch our videos now and see how DigiSac can help your company!!