Transform Your Customer Service with the Official WhatsApp API
Connect with your customers directly, securely, and at scale. With the Official WhatsApp API integrated into Digisac, you can optimize customer service, centralize conversations, and automate processes, significantly improving your business efficiency.

Unified Customer Service: Multiple Agents on a Single Number!

Manage all WhatsApp interactions using one single number, allowing multiple agents to operate simultaneously. This ensures fast and consistent responses, improving the overall customer experience.
Avoid Bans and Ensure Data Security
By using the Official WhatsApp API and complying with WhatsApp’s Business Policies, your company operates in full compliance, minimizing the risk of bans and ensuring service continuity. Additionally, Digisac and the API comply with the General Data Protection Law (LGPD), guaranteeing that all customer data is handled with maximum security and privacy

Benefits of a Verified WhatsApp Account
Gain the verified account badge, increasing credibility and trust among your customers.
Ensure greater stability in customer service.
Bulk Messaging with Security and Efficiency
Reach hundreds or even thousands of customers with just one click! With the Official WhatsApp API integrated into Digisac, you can send mass messages securely and without risk of bans.
- Segmented and targeted messages for the right audience.
- Scalable personalization, creating a more humanized communication.
- 100% compliant with WhatsApp’s business policies.
- Detailed reports to track delivery and engagement rates.
Ideal for marketing campaigns, important updates, and large-scale communication, bulk messaging saves time and increases campaign efficiency.

Bulk Messaging with Security and Efficiency
Reach hundreds or even thousands of customers with just one click! With the Official WhatsApp API integrated into Digisac, you can send mass messages securely and without risk of bans.
- Segmented and targeted messages for the right audience.
- Scalable personalization, creating a more humanized communication.
- 100% compliant with WhatsApp’s business policies.
- Detailed reports to track delivery and engagement rates.
Ideal for marketing campaigns, important updates, and large-scale communication, bulk messaging saves time and increases campaign efficiency.

Interactive Messages for Higher Engagement
Use structured messages with headers, body text, footers, and interactive buttons, creating a dynamic and high-converting communication experience.

Integration & Automation: Speed Up Your Workflow
Digisac integrates with your existing tools and systems, such as CRM and ERP, making customer service easier and simplifying processes. Automate repetitive tasks, send updates to customers, and keep your team focused on what truly matters.

Integration & Automation: Speed Up Your Workflow
Digisac integrates with your existing tools and systems, such as CRM and ERP, making customer service easier and simplifying processes. Automate repetitive tasks, send updates to customers, and keep your team focused on what truly matters.

Security, Support & Flexibility
At Digisac, we guarantee:
Data Security:
Full compliance with the LGPD.
Free Setup:
No initial implementation costs.
Top-Tier Support:
Live assistance via email or WhatsApp until 10 PM, including weekends.
No Commitment:
Flexible contracts.
Results Achieved by Our Clients
Companies that implemented the Official WhatsApp API with Digisac experienced:
- 30% increase in customer satisfaction
- 40% reduction in response time
- 25% growth in conversion rates

Results Achieved by Our Clients
Companies that implemented the Official WhatsApp API with Digisac experienced:
- 30% increase in customer satisfaction
- 40% reduction in response time
- 25% growth in conversion rates

Requirements to Obtain the Official WhatsApp API
By meeting these requirements, your company will be ready to integrate the Official WhatsApp API, benefiting from more efficient and professional communication.
1. Account on Meta Business Manager
Meta Business Manager is the official platform for managing business activities within the Meta ecosystem, including WhatsApp.
- Active business account on Meta Business Manager.
- Complete and updated business information.
- Valid payment method associated.
2. Dedicated Phone Number
3. Valid Business Documentation
4. Compliance with WhatsApp Policies
1. Account on Meta Business Manager
2. Dedicated Phone Number
The phone number to be used with the API must be exclusive for this purpose.
- Not linked to other WhatsApp accounts.
- Ability to receive verification code.
- Accepted types: mobile or landline numbers.
3. Valid Business Documentation
4. Compliance with WhatsApp Policies
1. Account on Meta Business Manager
2. Dedicated Phone Number
3. Valid Business Documentation
Meta requires verification of your company's legitimacy to grant access to the API.
- Valid Tax ID (CNPJ).
- Registered corporate name.
- Active business address.
- Active and accessible company website.
4. Compliance with WhatsApp Policies
4. Compliance with WhatsApp Policies
It is imperative that your company follows the guidelines established by WhatsApp for API usage.
- Comply with WhatsApp Business Policies.
- Obtain customer consent for proactive messages.
- Use the API appropriately.
1. Account on Meta Business Manager
2. Dedicated Phone Number
3. Valid Business Documentation
Frequently Asked Questions About the Official WhatsApp API
1. What is the Official WhatsApp API?
The Official WhatsApp API is an interface designed for businesses looking to integrate WhatsApp with their customer service systems, allowing large-scale communication, message automation, and CRM/ERP integration.
2. What are the benefits of using the Official WhatsApp API?
- Automated customer service with chatbots for quick responses.
- Seamless system integration with CRMs and other platforms.
- End-to-end encryption and full LGPD compliance.
- Scalable customer support with multiple agents on a single number.
- Bulk messaging for targeted marketing campaigns.
- Verified business badge to increase brand credibility.
3. How can I get the WhatsApp verification badge?
To obtain the verification badge (green checkmark), your company must use the Official WhatsApp API, comply with WhatsApp’s policies, and pass an authentication process.
4. Can I send bulk messages on WhatsApp without getting banned?
Yes! By using the Official WhatsApp API and following WhatsApp’s usage policies, you can send bulk messages safely, avoiding spam-like practices and ensuring compliance.
5. How does Digisac ensure compliance with LGPD?
Digisac follows strict security and privacy measures, ensuring that all customer data is handled in accordance with the General Data Protection Law (LGPD), including data encryption and restricted access policies.
6. What are the requirements to integrate the Official WhatsApp API with Digisac?
- A Facebook Business Manager account.
- A dedicated phone number not linked to another WhatsApp account.
- Valid business documentation.
- Compliance with WhatsApp’s policies.
7. Can I use the Official WhatsApp API for multilingual customer support?
Yes! The API allows you to set up customer service in multiple languages, efficiently serving clients from different regions.
8. What’s the difference between WhatsApp Business App and the Official WhatsApp API?
WhatsApp Business App is for small businesses with manual customer service.
WhatsApp API is for medium and large businesses that need automation, system integration, and scalable customer support.
9. How does Digisac help with the API implementation?
Digisac provides full support for integrating the API, from initial setup to team training, ensuring a smooth and efficient transition.
10. What are the costs of using the Official WhatsApp API with Digisac?
Costs vary depending on the specific needs of each company. We recommend contacting our sales team for a customized proposal
Ready to Scale Your WhatsApp Customer Service?
Scale your customer service without compromising security, with specialized technical support and a comprehensive solution to connect your business with your customers
Join Us and Transform Your Communication!
