Transform Your Customer Service with the Official WhatsApp API
Connect directly with your customers in a scalable and secure way. With the Official WhatsApp API integrated into Digisac, you can transform communication into a conversational experience, centralize customer service, and automate processes, increasing the efficiency of your business.
Unified service: have multiple agents on a single number!
Manage all WhatsApp interactions using one single number, allowing multiple agents to operate simultaneously. This ensures fast and consistent responses, improving the overall customer experience.
Avoid bans and ensure data security
By using the Official WhatsApp API and following WhatsApp’s Business Policies, your company operates in compliance, minimizing the risk of blocks and ensuring continuity of service. In addition, Digisac and the API are aligned with the General Data Protection Regulation (GDPR), ensuring that all your customers’ information is treated with maximum security and privacy.
Benefits of a verified WhatsApp account
Get the verified account badge, providing greater credibility and trust to your clients, as well as ensuring greater stability in customer service.
Send marketing messages with secutrity and efficiency
Reach hundreds or even thousands of customers with just one click! With the Official WhatsApp API integrated into Digisac, you can send messages securely and without risk of bans.
- Targeted messages segmented for the right audience.
- Personalization at scale, creating a more humanized communication.
- Full compliance with WhatsApp’s business policies.
- Detailed reports to track delivery and engagement rates.
- MM Lite: launch exclusive marketing campaigns with greater precision and assertiveness, with higher deliverability rates
Ideal for marketing campaigns, important updates and large-scale communication.
Send marketing messages with secutrity and efficiency
Reach hundreds or even thousands of customers with just one click! With the Official WhatsApp API integrated into Digisac, you can send messages securely and without risk of bans.
- Targeted messages segmented for the right audience.
- Personalization at scale, creating a more humanized communication.
- Full compliance with WhatsApp’s business policies.
- Detailed reports to track delivery and engagement rates.
- MM Lite: launch exclusive marketing campaigns with greater precision and assertiveness, with higher deliverability rates
Ideal for marketing campaigns, important updates and large-scale communication.
Interactive messages for higher engagement
Use structured messages with headers, body text, footers, and interactive buttons, creating a dynamic and high-converting communication experience.
Integration & automation: speed up your workflow
Digisac integrates with your existing tools and systems, such as CRM and ERP, making customer service easier and simplifying processes. Automate repetitive tasks, send updates to customers, and keep your team focused on what truly matters.
Integration & Automation: Speed Up Your Workflow
Digisac integrates with your existing tools and systems, such as CRM and ERP, making customer service easier and simplifying processes. Automate repetitive tasks, send updates to customers, and keep your team focused on what truly matters.
Security, support and flexibility
At Digisac, we guarantee data security, excellent support, and contractual flexibility so that your company has everything it needs to offer the best service. Learn about the pillars that support our solutions.
Data Security:
Full compliance with the GDPR.
Free Setup:
No initial implementation costs.
Top-Tier Support:
Live assistance via email or WhatsApp until 10 PM, including weekends.
No Commitment:
Flexible contracts.
Results achieved by our clients
Companies that implemented the Official WhatsApp API with Digisac experienced:
- 30% increase in customer satisfaction
- 40% reduction in response time
- 25% growth in conversion rates
Results Achieved by Our Clients
Companies that implemented the Official WhatsApp API with Digisac experienced:
- 30% increase in customer satisfaction
- 40% reduction in response time
- 25% growth in conversion rates
Requirements to obtain the official WhatsApp API
By meeting these requirements, your company will be ready to integrate the Official WhatsApp API, benefiting from more efficient and professional communication.
Frequently Asked Questions About the Official WhatsApp API
1. What is the Official WhatsApp API?
The Official WhatsApp API is an interface designed for businesses looking to integrate WhatsApp with their customer service systems, allowing large-scale communication, message automation, and CRM/ERP integration.
2. What are the benefits of using the Official WhatsApp API?
- Automated customer service with chatbots for quick responses.
- Seamless system integration with CRMs and other platforms.
- End-to-end encryption and full GDPR compliance.
- Scalable customer support with multiple agents on a single number.
- Send targeted marketing campaigns with templates pre-approved by Meta. Learn more: https://faq.whatsapp.com
- Verification badge: Increases the company’s credibility with customers—upon approval by Meta following its criteria and policies.
3. How can I get the WhatsApp verification badge?
To obtain the verification badge (green checkmark), your company must use the Official WhatsApp API, comply with WhatsApp’s policies, and pass an authentication process.
4. Can I send marketing messages on WhatsApp without getting banned?
Yes! By using the Official WhatsApp API and following WhatsApp’s usage policies, you can send marketing messages safely, avoiding spam-like practices and ensuring compliance.
5. How does Digisac ensure compliance with GDPR?
Digisac follows strict security and privacy measures, ensuring that all customer data is handled in accordance with the GDPR, including data encryption and restricted access policies.
6. What are the requirements to integrate the Official WhatsApp API with Digisac?
- A Facebook Business Manager account.
- A dedicated phone number not linked to another WhatsApp account.
- Valid business documentation.
- Compliance with WhatsApp’s policies.
7. Can I use the Official WhatsApp API for multilingual customer support?
Yes! The API allows you to set up customer service in multiple languages, efficiently serving clients from different regions.
8. What’s the difference between WhatsApp Business App and the Official WhatsApp API?
WhatsApp Business App is for small businesses with manual customer service.
WhatsApp API is for medium and large businesses that need automation, system integration, and scalable customer support.
9. How does Digisac help with the API implementation?
Digisac provides full support for integrating the API, from initial setup to team training, ensuring a smooth and efficient transition.
10. What are the costs of using the Official WhatsApp API with Digisac?
Costs vary depending on the specific needs of each company. We recommend contacting our sales team for a customized proposal
Ready to Scale Your WhatsApp Customer Service?
Scale your customer service without compromising security, with specialized technical support and a comprehensive solution to connect your business with your customers
Join Us and Transform Your Communication!
