Serve Your Customers How, When, and Where They Want
Choose the perfect plan for your business and start expanding today.
Find the Ideal Plan for Your Business
Start Plan
Centralize your customer service with a practical and affordable solution.
Key Features:
- Official WhatsApp API Connection
- Group Management
- Quick Responses with Media
- Chatbot (AI-powered virtual assistant)
- Mobile App (Android & iOS)
- Custom Server (consult our team)
Pro Plan
Grow with advanced features and multichannel integration to optimize customer service.
Key Features:
Includes all features from the Start Plan, plus:
Telegram Integration
Webchat Integration
Email Integration
SMS Campaign Scheduling (consult packages)
Sales Funnel
Enterprise Plan
The most complete plan, centralizing customer service with cutting-edge automation and AI tools.
Key Features:
Includes all features from the Pro Plan, plus:
Facebook Messenger Integration
Instagram Integration
Reclame Aqui Integration
Internal Chat
Automatic Distribution
AI-Powered Features:
Audio Transcription – Convert voice messages into text for faster responses. Smart Summarization – Generate concise summaries of conversations, identifying key insights. Magic Text – Enhance replies with optimized and contextually aligned messages.
Discover Digisac's Features That Help You Win and Retain Customers
Monitor Service Performance in Real Time
With the Digisac Dashboard, get a clear and detailed view of your customer service performance, helping your team optimize processes and improve results.
Gain real-time access to:
Live Monitoring: Track all conversations in real-time, individually or in bulk, based on customized filters.
Key Metrics: Measure response times, customer satisfaction, and performance indicators to ensure top-tier service.
Performance by Channel: Assess how each communication channel is performing and make data-driven decisions quickly.
Efficient Service Management: Analyze the volume of interactions, locate specific conversations, export data to Excel, and perform bulk actions to streamline operations.
Monitor Service Performance in Real Time
With the Digisac Dashboard, get a clear and detailed view of your customer service performance, helping your team optimize processes and improve results.
Gain real-time access to:
Live Monitoring: Track all conversations in real-time, individually or in bulk, based on customized filters.
Key Metrics: Measure response times, customer satisfaction, and performance indicators to ensure top-tier service.
Performance by Channel: Assess how each communication channel is performing and make data-driven decisions quickly.
Efficient Service Management: Analyze the volume of interactions, locate specific conversations, export data to Excel, and perform bulk actions to streamline operations.
Multichannel Customer Service: Connect with Customers Anywhere
With Digisac, centralize all customer interactions within a single platform.
Supported Channels: WhatsApp, Telegram, Webchat, Email, Instagram, Facebook Messenger, RCS, Reclame Aqui, SMS and Internal Chat
Additionally, integrate with third-party business systems to optimize workflows.
Centralized Management: Handle all interactions in real time without losing track of customers.
High Efficiency: Deliver quick, personalized responses without switching between platforms.
Optimize Customer Service with Data-Driven Insights
With Digisac’s analytics tools, measure customer satisfaction and gain deeper insights into your team’s performance.
Customer Satisfaction (CSAT & NPS Surveys): Monitor user satisfaction in real time.
Absence Control: Track team availability, including absence start and return times, along with reasons.
Custom Filters: Display only relevant data to streamline analysis.
Get full visibility into service performance, enabling quick adjustments and continuous improvements.
Speed & Control in Customer Service
Digisac centralizes all customer interactions into a single dashboard. Route messages automatically or manually to the right teams, ensuring fast and effective responses.
Integrated PBX: Efficient Call Management
With Digisac’s PBX integration, centralize phone calls alongside all digital communication channels, ensuring seamless, uninterrupted conversations.
Answer calls directly from the platform alongside WhatsApp, email, and more.
Monitor call volume and team performance in real-time.
Integrated PBX: Efficient Call Management
With Digisac’s PBX integration, centralize phone calls alongside all digital communication channels, ensuring seamless, uninterrupted conversations.
Answer calls directly from the platform alongside WhatsApp, email, and more.
Monitor call volume and team performance in real-time.
WhatsApp Campaigns: Reach Your Customers on the Most Used Messaging App
- With Digisac’s WhatsApp campaign, you can send marketing messages, schedule campaigns, and customize content according to your audience, ensuring high engagement rates.
- Reach your audience at the right time.
Send relevant and specific messages to each customer.
Digisac AI: Automate & Optimize Customer Service
Our AI-powered features enhance response efficiency and streamline customer interactions.
Audio Transcription: Instantly convert voice messages into text for faster service.
Smart Summarization: Keep a clear and concise history of every conversation, including sentiment analysis and key points.
Magic Text: Ensure consistent and quick responses while maintaining a tone that aligns with customer expectations.
Customer & Sales Representative Categorization: Organize & Direct Conversations Efficiently
With Digisac’s categorization tool, assign customers to specific sales representatives, ensuring personalized and efficient service.
Quickly route customers to their designated representative or department.
Maintain full control over service interactions, with flexible adjustments as needed.
Customer & Sales Representative Categorization: Organize & Direct Conversations Efficiently
With Digisac’s categorization tool, assign customers to specific sales representatives, ensuring personalized and efficient service.
Quickly route customers to their designated representative or department.
Maintain full control over service interactions, with flexible adjustments as needed.
- Encaminhe rapidamente os clientes ao vendedor fixo ou ao setor correto.
- Mantenha o controle total sobre os atendimentos e suas categorias, com a possibilidade de realizar ajustes conforme necessário.
Ready to Win More Customers with Digisac?
Talk to a Specialist Today!
