The best resources for your service

DigiSac brings together in one platform the best resources to speed up and facilitate the service and management of your business's digital communication. Schedule messages, run campaigns, satisfaction surveys and much more!

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Tags

Use as tags to better identify your customers

With the tag feature, your employees will be able to better organize, manage and identify their customers. !

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Campaigns

Perform bulk message sending

Digisac makes it possible to carry out campaigns by sending bulk messages via SMS and WhatsApp (WABA account - *involves additional costs). This makes it easy to send a general message to all customers!

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Call history

Use the call history to better manage your calls

Don't miss anything! With the call history you'll be able to quickly and easily find all the protocol calls that a certain customer opened with your company! See more below.

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Message Scheduling

Speed ​​up your calls with message scheduling

With DigiSac your company will have more agility and ease in communication. Schedule internal messages - from employee to employee - and external, for your customers, and don't leave any information aside!

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Satisfaction Surveys

Submit satisfaction surveys to find out how your service is doing

Get feedback in an even easier way and analyze how your services are doing after satisfaction surveys are sent to customers.

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Protocol service

Organize your calls better with service protocols

DigiSac calls end with service protocols for better organization and identification of each open call!

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Switching channels

Chat with the same customer on different channels in an uncomplicated way

Is your customer ON on Telegram, WhatsApp and WebChat? No problem! With DigiSac you can talk to them on all channels, switching them in just a few clicks, directly in the chat!

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Quick answers

Set up quick responses and streamline your company's service

There are always the same questions and the same answers at the time of service, right? How about setting up quick answers and streamlining the service process in your company?! DigiSac delivers speed and practicality in your communication!

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Subject of the call

Give a subject to the calls, and with that organize and measure the attendance of your business

At the end of each call, your team will be able to insert a subject to the calls and this will make it even easier to organize and measure the content of the most recurring calls that come to your company.

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Internal Chat

Exchange messages within the platform with your team via Internal Chat

With Internal Chat, your team will be able to chat with each other, create notification channels, groups and call anyone in private to exchange that important information without even having to leave the platform! All quickly and conveniently!

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