The best resources for your service
DigiSac brings together in one platform the best resources to speed up and facilitate the service and management of your business's digital communication. Schedule messages, run campaigns, satisfaction surveys and much more!
Tags
Use as tags to better identify your customers
With the tag feature, your employees will be able to better organize, manage and identify their customers. !
Campaigns
Perform bulk message sending
Digisac makes it possible to carry out campaigns by sending bulk messages via SMS and WhatsApp (WABA account - *involves additional costs). This makes it easy to send a general message to all customers!
Call history
Use the call history to better manage your calls
Don't miss anything! With the call history you'll be able to quickly and easily find all the protocol calls that a certain customer opened with your company! See more below.
Message Scheduling
Speed up your calls with message scheduling
With DigiSac your company will have more agility and ease in communication. Schedule internal messages - from employee to employee - and external, for your customers, and don't leave any information aside!
Satisfaction Surveys
Submit satisfaction surveys to find out how your service is doing
Get feedback in an even easier way and analyze how your services are doing after satisfaction surveys are sent to customers.
Protocol service
Organize your calls better with service protocols
DigiSac calls end with service protocols for better organization and identification of each open call!
Switching channels
Chat with the same customer on different channels in an uncomplicated way
Is your customer ON on Telegram, WhatsApp and WebChat? No problem! With DigiSac you can talk to them on all channels, switching them in just a few clicks, directly in the chat!
Quick answers
Set up quick responses and streamline your company's service
There are always the same questions and the same answers at the time of service, right? How about setting up quick answers and streamlining the service process in your company?! DigiSac delivers speed and practicality in your communication!
Subject of the call
Give a subject to the calls, and with that organize and measure the attendance of your business
At the end of each call, your team will be able to insert a subject to the calls and this will make it even easier to organize and measure the content of the most recurring calls that come to your company.
Internal Chat
Exchange messages within the platform with your team via Internal Chat
With Internal Chat, your team will be able to chat with each other, create notification channels, groups and call anyone in private to exchange that important information without even having to leave the platform! All quickly and conveniently!
Digisac, the multichannel digital PBX
We can handle your communication with all the main channels of digital messaging, consult us.
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