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Official WhatsApp API for businesses ready to scale
sales

Serve your customers faster and with greater predictability using Digisac's complete platform, integrated with Meta's Official API.

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Regular WhatsApp was not built for businesses.

As volume grows, delays, failures, lost conversations, and blocks start affecting sales, customer support, and brand reputation. That’s why structured companies migrate to the Official API: stability, governance, and multiple agents without relying on a mobile phone.

Regular WhatsApp

  • Built for personal conversations
  • High risk of being blocked
  • Depends on a phone and signal
  • No analytics or integrations

WhatsApp Business App

  • Recommended for small operations
  • Automation limitations
  • Lack of governance and history
  • Risk of failures in advanced usage
Best Solution

Official API + Digisac

  • Stability and message deliverability
  • Zero phone dependency
  • Multiple agents
  • Automation, AI, and integrations
  • Governance and security

That’s why companies migrate to the Official API: it was built for businesses that need to operate WhatsApp with professionalism, security, and real scalability.

Digisac connects your company to the
Official WhatsApp API

Monitor and scale your operation with the power layers of the Official API.
Cutting-edge technology for customer service, marketing, and integrations.

Professional Customer Service (WABA)

Scale your response capacity with multiple agents and artificial intelligence running 24/7.

  • Smart Queues and Departments
  • Centralized History
  • Advanced Chatbots and AI
  • Multiple Agents

Marketing Messaging API

Send approved campaigns with high open rates and interactive buttons for immediate conversion.

  • Large-Scale Messaging
  • Reply Buttons (CTA)
  • Real-Time Metrics
  • Flow Scheduling

Official Coexistence (COEX)

The safest transition on the market. Migrate to the Official API without pausing your operation or losing data.

  • Zero-Downtime Migration
  • History Preservation
  • Instant Activation
  • Ready to Scale

Activating the Official API is simple

01

Valid company (Business registration + website)

WhatsApp needs to know which company will use the API.

What is required:

  • Active business registration
  • Correct legal business name
  • Business address
  • Working company website
You don’t need an e-commerce store or a complex website. A simple institutional page is enough.
02

Meta Business Manager

It is your company’s “official registration” within the WhatsApp ecosystem.

What you need to know:

  • It is free
  • Works as an admin dashboard
  • Used to verify the business and phone number
If you already advertise on Facebook or Instagram, you probably already have it.
03

Dedicated phone number

The API requires a number that is not connected to any regular WhatsApp account.

Simple rules:

  • Cannot be a personal WhatsApp
  • Cannot be a WhatsApp Business App account
  • Must be able to receive SMS or calls
  • Can be a landline or mobile number
Important: this number will only be used within the platform.
04

Usage within the rules

WhatsApp does not allow spam or misuse.

In practice:

  • Use for customer support and notifications
  • Follow approved message templates
  • Maintain professional and responsible communication

This protects your company from blocks and ensures stability.

By following these steps, your company can operate WhatsApp reliably and at scale, fully aligned with official guidelines.

See how your operation evolves with the Official API

Offensive Scalability

Your company ready to serve thousands of customers simultaneously.

Team Organization

Multiple agents using a single number with full control.

Smart Automation

Chatbots and AI solving demands 24/7 without human intervention.

Real-Time Customer Service

Instant responses that drastically accelerate the sales cycle.

Campaigns and Notifications

Reach thousands of customers with approved messages and high deliverability.

Performance Metrics

Accurate data to make strategic decisions and scale results.

Results achieved by companies using the Official API with Digisac

Structured companies that migrate to the Official API with Digisac experience immediate growth and efficiency gains.

Talk to a specialist
-40%

Reduction in response
time

Optimize your support workflow and guarantee immediate responses for your customers.

+30%

Increase in customer
satisfaction

Improve the buying and support experience with professional and agile interactions.

+25%

Sales
conversion

Accelerate deal closures with sales tools integrated into the Official API.

ROI

Reduction in
complaints

Minimize bottlenecks and communication failures with a centralized and secure history.

Scale

Scale without
increasing the team

Serve more customers with the same team through intelligent automations.

Fewer blocks. More stability.
More predictability.

WABA Health

Constant monitoring of your number’s reputation.

Policy-compliant usage

Messages that fully follow official guidelines.

Risk alerts

Identify risky behaviors before they impact your number.

Operational transparency

Logs, permissions, and full access control.

Your company grows securely.
SCALE • SECURITY • SUCCESS • STABILITY • SCALE • SECURITY • SUCCESS • STABILITY • SCALE • SECURITY • SUCCESS • STABILITY •

Ready to operate WhatsApp
with scale and security?

Talk to a specialist

Frequently asked questions about the Official WhatsApp API

The Official WhatsApp API is the solution created by Meta for companies that need customer service at scale, greater stability, and integration with internal systems. It allows multiple agents on the same number, automation, artificial intelligence, and full operational governance—something that is not possible with regular WhatsApp.

WhatsApp Business was created for small businesses and runs on a mobile phone. The Official API, on the other hand, is designed for companies that need scale, stability, and automation, and it operates through an authorized provider, such as Digisac, fully compliant with Meta’s rules.

The company connects its number to the Official API through an authorized provider. From there, it uses a professional dashboard to serve customers, distribute conversations, send interactive messages, create automations, and track metrics. Everything works without relying on a mobile phone.

Yes. Meta offers an official coexistence process that allows you to migrate from regular WhatsApp to the Official API without losing your number, history, or operations. Platforms like Digisac support every step of this transition.

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